Posting ID: 7339668
Position: Patient Support Specialist
Location: Robinson, PA 15275
Start Date: 10/26/2020 or 11/02/2020
Hours: Monday Friday: 8AM-4:30PM, 9:30-6PM, or 11AM-8:00PM (must be available for all shifts)
Training: Monday Friday: 8:30AM-5:00PM for training (3-4 weeks).
Duration: 3-6 Months Contract-to-hire
- The primary purpose of this position is to engage in and maintain regular communication with physicians, medical office staff, outside sales representatives and internal medical staff, for the purpose of supporting, documenting and coordinating patient hub services.
- This communication will routinely be in the form of inbound phone calls, issue ticket management, and live chat.
- Team members will work interactively with patients and their healthcare providers to complete enrollment activities, coordinate distribution of specialty pharmaceuticals, answer basic clinical and program inquiries, and help coordinate access to therapies through the patient's healthcare provider.
- Patient Support Specialist typically work in a support capacity to benefit verification representatives, senior benefit verification representatives, and management as a first line of contact for all inbound calls, live chats, and issue tickets.
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
Recruiter: Allison Quinones