Customer Service Representative
Posting ID: 7336186
Aerotek is looking to hire Customer Service Representatives to assist our client's Student Support Team in the Financial Aid Department.
Candidates are responsible for:
1.) Taking a high volume of inbound calls (60-80/day)
2.) Answering student's questions regarding billing and refunds, password resets and basic help with their accounts
3.) Will need to document each call-work within 2-3 systems
4.) May need to transfer student to a different department
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
Recruiter: Paige McMillan