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Customer Service Representative

Aerotek

01/07/2021

Posting ID: JP-001974696

Full Time
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Description:

Customer Service

- Responsible for inbound calls (volume is high during certain parts of the year)

-Receive inbound emails from customers and clients regarding pricing, product questions, shipping questions and more

-Make outbound follow up calls to customers on their questions and warranty needs for their products and purchases

-Respond to emails on customer warranty needs as well as any client supplier needs

-Assist internal departments with questions regarding customer orders

-Assist with special projects for clients and suppliers as needed

-Deliver world-class customer service to each customer

Top Skills Details:

Customer Service/Customer Service Chat Experience

Order Entry

Microsoft Office

2+ years of customer service or office experience handling calls and client needs

Hours:

Monday-Friday 9am-5:30pm

Must be able to work 2 Saturdays a month (will get a day off during the week when you work a Saturday)

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Rogers, Cameron

Email: carogers@aerotek.com

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