Customer Service Representative
Posting ID: JP-001979521
This is a non emergency transportation call center. This person is responsible for coordinating rides to and from doctors appointments for Medicare/Medicaid recipients. With an avg call volume of 80 calls/day. This person will need to have a high level of patience. This role essentially acts as the liaison between the member and the transportation company (Metro Taxi, Dial a ride, etc)
benefits verification, customer service, call center, retail sales, hospitality, Foodservice, Home health, Home healthcare, Medical assisting
Top Skills Details:
Customer Service Dependable Clear communication
Additional Skills & Qualifications:
HS Diploma Typing test must score 25 wpm Customer Service Scenarios score of 75% or higher required, but ideally 80% Reliable transportation Logisticare is on the bus route
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Caleb Wortham