Credit Union CSR ($18/hr - PERMANENT POSITION)
Posting ID: 7340319
Would you like professional financial experience? Have you always wanted to gain banking experience? We are currently seeking candidates with great customer service experience whether it's in retail, restaurant, or call center industries. This is a direct hire position with long term opportunity.
Location: Rocklin, CA
Ideal candidate would have 1-2 years of call center experience, great tenure, and passionate about providing customers with exceptional customer service. You must also be open to upselling and cross-selling products and services.
- Identify and offer CU products that meet the member's unique financial needs
- Transact via phone and computer routine financial business as well as open and approve new accounts and auto loans
- Identify the best products and services to meet the financial needs of our members
- Maintain in depth knowledge of all current credit union products and services
- Troubleshoot and resolve member inquiries
- Provide first contact resolution and build lasting member relationships through exceptional service
- Evaluate the member interaction to determine satisfaction level and escalate to management for review as appropriate
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
Recruiter: Christy Almendra