Claims Examiner *Remote Opportunity*
Posting ID: 7373428
*Please Note: This a short-term project supporting the State of Hawaii's Department of Labor & Unemployment Office. Recruiting candidates residing in the States of Arizona & Nevada. Remote opportunity, however, equipment will not be provided. Please have your own computer and headset prior to starting. Thank you!*
Research and respond to written and telephone inquiries from customers regarding unemployment claim status, program requirements and procedures. Responding to claims and providing a determination on eligibility with complete written decisions to parties of interest following policy, legal precedents and state and federal law. Review reports on unemployment insurance activity; identify and correct errors and conduct follow-up with appropriate parties as necessary.
If you enjoy working in an environment that allows you to put your customer service and excellent writing skills to work by assisting claimants through a challenging time, then this job may be for you!
High school diploma or GED and 2-4 years of work experience performing administrative, customer or employment service duties. Claims experience or similar administrative will be required for this position. These duties must include providing information and assistance to customers by receiving and processing (claims) information and; assisting or directing customers in implementing and completing necessary steps to resolve issues or satisfy inquires. Related college-level coursework may be substituted for the four years of required work experience requirement on a year-for-year basis.
The preferred applicant will have experience with:
- Call Centers
- Claims Processing
- Eligibility Determinations and/or Unemployment Insurance Experience
- Drafting Written Decisions
- Strong Writing Skills
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
Recruiter: Jessica Li
Phone: (808) 528-9165