Patient Account Representative - Collections
Posting ID: 7302950
Health care collections client needs at least 2 Early Out Client Account Representatives.
Employees are placing outbound calls to patients with past due notices.
The early out team is responsible for being more customer service based and collect on accounts that could be anywhere from 1-120 days past due. They are assigned specially to 1 account because on inbound calls they answer the phone as, and on outbound calls introduce themselves as a representative of that particular account/company.
Additional Skills & Qualifications:
1. Top notch verbal and written communication skills.
Dan monitors their calls and the clients monitor their system notes, so both written and verbal communication need to be exceptional.
2. Someone who has a good attitude, is ready and eager to learn and can pick things up quickly.
3. High School Diploma
Attention to detail is VERY IMPORTANT, especially for the bad debt team.
**Experience with negotiation/setting payment plans/collections for patients is a plus, but NOT required.
Experience with the Medi-Tech system is a plus, but NOT required.
They also use ECW (e-clinical works), Cerner, and CPSI, but none are required.
3 Tardies = 1 Absence/Occurrence.
They can not have more than 2 Occurrences during their 90-day contract period.
8AM- 5PM. They get out at 4:30PM on Fridays.
Everyone takes turns working 10AM-7PM two days a week (Monday-Thursday).
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Recruiter: Nicholas Bretz
Phone: (314) 801-5268