ESOC Security Analyst
Posting ID: JP-001975942
Performs core functions of the Exelon Security Operations Center (ESOC); monitor and remediate intrusion alarms, dispatch law enforcement /first responders to security incidents, answer and prioritize incoming emergency and routine security event calls, log personnel into substations, log and manage status of site intrusion systems. Write incident reports documenting security incidents, make notifications and maintain shift activity logs. Identify security system issues, create service requests for system repairs, and validate corrective maintenance. Perform activity specific actions as detailed in the ESOC Policies and Procedures Manual, adhere to compliance requirements and perform regulatory procedures. ESOC Operator position is fixed shift, 24/7 so the more flexible they are for working overnights or second shift, the chances they will get selected.
physical security, monitoring tools, triage, documentation process
Top Skills Details:
1. Call Center/Triage Security Monitoring Experience 1-2 years 2. Proficient/Professional Documentation Skills- Ability to write and submit incident reports 3. Ability to perform administrative ESOC tasks with excellent interpersonal skills.
Additional Skills & Qualifications:
Monitor and remediate intrusion detection alarms -Answer, prioritize, and respond to telephonic physical security incident reporting -Manage and log site entry/exit system disarm events -Write and submit security incident reports -Submit service requests for corrective maintenance of security systems, perform service ticket validation -Perform and document system checks and video tours -Perform forensic investigative support of video and access control records -Perform administrative ESOC tasks
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Branden Kenny