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PC Technician

TEKsystems

11/26/2020

Posting ID: 7369990

Full Time
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TEKsystems Currently has an entry level PC Technician opportunity available with a client in Hopkins, MN.

Top 3 Skills

  • Strong Technical troubleshooting experience- Windows O/S, VPN Tunneling, etc.
  • Experience configuring and imaging PC's
  • Procure and configure modems and firewall devices, including updating firmware and software

Job Summary - PC Technician
This is an entry level position on our Deployment team. As part of the Deployment team you will stage, configure, and prepare kiosks for new and existing sites. Refresh incoming kiosks to be redeployed to new or existing sites. Back up and assist the logistics department in coordinating installs and working with installation technicians.

Essential Functions
● Diagnose, troubleshoot, repair, and resolve communication equipment problems
● Create service request tickets in vendor systems for onsite service support and monitor through problem resolution and closure
● Procure and configure modems and firewall devices, including updating firmware and software
● Configure and activate VPN Tunnels between the kiosk and the data center
● Stage and test refurbished kiosk hardware and prepare it for deployment to customer sites
● Update SNMP systems, and internal Dashboards
● Enter new devices into Asset Management system
● Process equipment IMAC (Installation, Move, Add, Change) orders through various systems

Other Functions

  • Will act as backup / vacation replacement for the Call Center team.
  • May perform other job-related duties as assigned

Education, Experience and Other Skills

  • Excellent communication (both verbal and written) skills, a solid foundation in business application development and a "can do" attitude
  • Must be able to develop formal business documents following established documentation/presentation software packages (or similar products from other vendors): MS-Word, MS-Excel-, MS-PowerPoint
  • Strong attention to detail

Mental and Physical Requirements

  • Ability to handle and be trusted with confidential and/or sensitive information
  • Ability to interact effectively with all levels in the company
  • Ability to work in a fast-paced environment
  • Ability to be flexible and to handle multiple projects in an organized, timely manner
  • Ability to problem-solve, work under pressure, and to effectively manage stress
  • Ability to work independently
  • Ability travel with limited overnights
  • Ability to work independently
  • Ability to lift 50lbs and move 340lbs equipment with a two cart or pallet jack




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Contact Information

Recruiter: Nathan Hajder

Email: nhajder@teksystems.com

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