IT Support Technician
Posting ID: 7306704
The IT Support Technician will support Windows 10 desktops and laptops in a corporate environment on an Active Directory Domain where employees use network printers, file servers, and software is installed to clients via single media and an automated system or portal (SCCM). The candidate will be expected to know how to upgrade hardware and software, migrate user data, troubleshoot malware/virus issues, and be involved with other face to face support with the end users with minimal coaching from their supervisor. This technician will also be expected to have a better understanding of network and server technologies than a junior technician would. This technician would also be heavily involved with office remodels and projects that involve data room maintenance. This technician would essentially be a tier II IT support technician.
* At least 5 years of experience supporting Windows 7&10 operating systems and all related components in a corporate environment. Help Desk experience is not acceptable. Hands on experience is required.
o Ability to join/disjoin machines from domain
o Ability to add remove network printers that are hosted on a print server
o Ability to map network drives and connect to server folder shares
o Ability to install applications from a file server, USB/optical media, SCCM portal or other automated solution
o Ability to troubleshoot slow PC & malware/virus issues
o Strong understanding of Group Policy
o Understanding of the operation of multifunction printers/scanners/copiers
* At least 3 years of experience supporting network equipment in a corporate environment
o Strong TCP/IP knowledge and troubleshooting (e.g. using PING, TRACERT, NETSTAT commands from DOS window)
o Experience installing routers, switches, patch panels, WIFI access points, and network cabling in an office network
o Understanding of WAN connectivity and different WAN circuit types
o Understanding of Uninterruptable Power Supplies (UPSes)
o Experience with Cisco network gear is required
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
Recruiter: Zachary Starr
Phone: (913) 982-4980