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Telephony Engineer

TEKsystems

01/12/2021

Posting ID: JP-001978835

Full Time
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Description:

This position is for Telephony Engineer on the Service Center Engineering team. This person will be responsible for providing engineering for UCCE core components (CVP, ICM/AW, CUSP, GW, etc.) dialer, and call recording applications/infrastructure. This is a very important team as this touches all of their call centers globally, so if anyone calls for questions on their lease etc they would be unable to be directed to someone who can assist them without this team. On a day to day basis this person will be responsible for design, integration, deployment and maintenance of the technical infrastructure and services for UCCE/dialer/call recording space.

Skills:

Unified Communications, UCCE, VMware ESXi, Network Engineer

Top Skills Details:

- 5+ years of experience with UCCE Experience

o Installing, advanced configuring

o Knowledge of (ICM, CVP, CUIC, and Finesse)

- 1+ year of experience administrating virtual machines (VMware ESXi)

- 1+ year of basic networking experience (network troubleshooting)

Additional Skills & Qualifications:

Bachelors Degree is heavily preferred

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Alana Anderson

Email: alaander@teksystems.com

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