Customer Support Representative - Ticket Creator
Posting ID: JP-002015079
Taking inbound calls and creating tickets for the customers issue to be reviewed and followed up with This is a fast paced 3-5 minute call time, greeting the customer, taking down the issue(s), and letting them know the client will follow up in the next 24-48 hours with a solution.
accounting, Tax Return, Customer Service, Inbound Call
Top Skills Details:
accounting terminology, tax filing, returns
Additional Skills & Qualifications:
EXPERIENCE REQUIRED FOR THIS ROLE: Six months incoming telephone customer service experience in professional environment; Accounting, bookkeeping or tax preparation experience (Pass Prove It Accounting Terminology with 70%)
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Dane Danielsen
Phone: (316) 448-4472