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Medical Customer Service Representative



Posting ID: 7373964

Full Time
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Long Term Career Opportunity with Large Medical Management Company

Job Role:

:Communicating daily with patients over the Phone/email

:Call Center/Cubicle, Professional Environment

:Verify appropriate CPT and CLIN codes are assigned to each case

:Communicate directly with claimants and providers

:Obtain medical history for specific conditions

:Determine appropriate examinations, tests and specialists required for each case

:Schedule appointments for examinees including follow-up appointments and rescheduled appointments

:Ensure all examinees and providers receive necessary documentation

:Confirm consultative reports and diagnostic test results are received in a timely manner

:Meet or exceed contract timeliness guidelines in both the scheduling and case management systems

:Once trained required to schedule 16 appointments daily.

Qualifications:1 year recent Call Center AND/OR 1 year recent Medical Assistant, Front Office Medical Receptionist, or Medical Scheduling experience.

Disqualifier: Not having 1 year listed recent listed above experience.

Work Schedule: M-F 8:30am-5:00pm

Pay:$15/hr with pay increase once converted in 5-6 month time frame.

Work Perks:

Largest Medical Management Company

Company is doubling in size over the next few years

PTO, Sick Time, Holiday Pay

Medical, Vision, Dental

Tuition Reimbursement

Quarterly bonuses

Merit Increases

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

Contact Information

Recruiter: Andrew Aguirre


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