Inside Sales your primary responsibility will be to respond to a high volume (approximately 50-100) of customer contacts providing support in the areas of general billing, retention, retail and Responder activations, and phone and value added services sales and support. The Customer Service Representative will be required to quickly analyze customer needs, research and resolve billing and equipment issues, and provide information and sales support on our products and services. Your ability to listen to customers' needs, resolve expressed concerns, and sell the value of unique product and service solutions will be the key to your success as we strive to continuously improve quality and retain customers in a competitive and rapidly changing wireless industry. The ideal candidate will be action oriented, customer focused, a quick learner, and able to build peer relationships to work effectively as a member of a team. This is a sales position handling inbound calls only.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
The statistic has gone viral that there will be a talent shortage of 85.2M people by 2030. CareerCircle was founded in the spirit of finding solutions to address the pending skills gap versus falling victim to it. With so many capable people wanting to find employment and employers needing partners to achieve their goals, CareerCircle is here to provide a bridge.
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