Member Service Representative

Posted: 11/6/2019 7:26:56 PM

Job Snapshot

Location: Atlanta, GA, US
Posting ID: 6998954

Job Summary

Qualifications to Apply:
  • Must have at least 3 years of banking experience with member/customer interfacing, and sales
  • Call Center is a Plus

Job Description:

Provide phone service regarding savings accounts by:
o Informing members of general information concerning savings accounts and credit union membership.
o Initiating process to open new savings accounts for members and starting payroll deductions if requested.
o Calculating dividends for members or explaining the process and interpreting statements.
o Processing savings withdrawals or transfers via PC or written voucher at member's request.
o Quoting and explaining savings activity to members.
o File maintaining savings accounts as necessary.
o Initiating the process to stop payment on savings checks at member's request.
o Initiating and completing, if time allows, any research dealing with savings accounts.
o Taking requests for savings statement copies and initiating a charge for that service if applicable.
o Helping with any miscellaneous request by member.

* Provide telephone service for checking accounts by:
o Informing members of general information concerning checking accounts.
o Initiating process to open new checking accounts with ATM cards, overdraft protection, and payroll deductions if requested, including pulling credit reports, talking to supervisor for approval and typing new membership cards.
o Calculating dividends or explaining process when requested.
o Quoting and explaining checking account activity to members and assisting with general problem solving concerning checking activity and balancing of a checkbook

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.


balancing (ledger/billing)
credit reports

About CareerCircle

The statistic has gone viral that there will be a talent shortage of 85.2M people by 2030. CareerCircle was founded in the spirit of finding solutions to address the pending skills gap versus falling victim to it. With so many capable people wanting to find employment and employers needing partners to achieve their goals, CareerCircle is here to provide a bridge.

At CareerCircle, we recognize that CareerskillingTM is the fastest path to improved performance and securing your ideal role. To advance your skills, you need access to the highest caliber of online education technology that is delivered in a meaningful way. Here is where we come in. We partner with experts in education technology to deliver unique learning experiences that can be instructor-led or self- paced, supplemented with the necessary support for optimal results. By completing the coursework provided by these groups, candidates gain the ability to be marketed to recruiters and potential employers with an emphasis on acquired skills and performance, versus limited work history or listed resume experience. In the end, your journey of advanced education leads to higher pay, flexibility, and a better life.

Contact Information

Name: Megan Crites