Calling all CompTIA Certified Helpdesk Technicians!
Our Client is looking for multiple, qualified candidates to support the Enterprise Level 1 Helpdesk. Ideal candidates will have experience with customer End-user support and working experience of general helpdesk responsibilities. Candidates will also need pass an interim clearance check through our company while onsite in the position (We can onboard someone into the job while the clearance process is running).*Pay will between 19.00 to 21.00 dollars an hour based on a 40-hour work week**Please read the details of the position below and apply for an in-person interview* *Please apply if you're interested at all in this position as we may have other IT opportunities that may fit what you're looking for* *Candidates can interview to work at the Lansing or Grand Rapids location*
- Candidates will require One of the Three Below CompTIA certifications to Interview for the position:
- CompTIA A+ OR
- CompTIA Network+ OR
- CompTIA Security+
- Windows 10 certification within 90 days of the date of hire (TEKsystems will reimburse for this certification)
- Candidates will also need pass an interim clearance check through our company
-Service Desk Phone support / VPN
-Troubleshooting Windows 7, Windows 10 OS
-Active Directory (user management)
-MS Office Suite (MS Word, Excel, PowerPoint, Outlook)
-Work within ticketing systems
-Provides requests to the helpdesk and provides remote support and onsite support for staff
-Performs adding and changing of software configurations
-Handles support for workstations, tablets, laptops, and phones About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
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