Helpdesk Technician

Posted: 7/24/2019 1:03:05 PM

Job Snapshot

Location: Grand Rapids, MI, US
Posting ID: 6788689

Job Summary

Calling all CompTIA Certified Helpdesk Technicians!

Our Client is looking for multiple, qualified candidates to support the Enterprise Level 1 Helpdesk. Ideal candidates will have experience with customer End-user support and working experience of general helpdesk responsibilities. Candidates will also need pass an interim clearance check through our company while onsite in the position (We can onboard someone into the job while the clearance process is running).

*Pay will between 19.00 to 21.00 dollars an hour based on a 40-hour work week*

*Please read the details of the position below and apply for an in-person interview*

*Please apply if you're interested at all in this position as we may have other IT opportunities that may fit what you're looking for*

*Candidates can interview to work at the Lansing or Grand Rapids location*
  • Candidates will require One of the Three Below CompTIA certifications to Interview for the position:
  • CompTIA A+ OR
  • CompTIA Network+ OR
  • CompTIA Security+
  • Windows 10 certification within 90 days of the date of hire (TEKsystems will reimburse for this certification)
  • Candidates will also need pass an interim clearance check through our company

Job Responsibilities:

-Service Desk Phone support / VPN

-Troubleshooting Windows 7, Windows 10 OS

-Active Directory (user management)

-MS Office Suite (MS Word, Excel, PowerPoint, Outlook)

-Work within ticketing systems

-Provides requests to the helpdesk and provides remote support and onsite support for staff

-Performs adding and changing of software configurations

-Handles support for workstations, tablets, laptops, and phones

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.


active directory
help desk
microsoft excel
microsoft office
microsoft outlook
microsoft windows
microsoft word
microsoft powerpoint
phone support
service desk
complex problem solving
operating systems
windows 10
virtual private networks
user administration

About CareerCircle

The statistic has gone viral that there will be a talent shortage of 85.2M people by 2030. CareerCircle was founded in the spirit of finding solutions to address the pending skills gap versus falling victim to it. With so many capable people wanting to find employment and employers needing partners to achieve their goals, CareerCircle is here to provide a bridge.

At CareerCircle, we recognize that CareerskillingTM is the fastest path to improved performance and securing your ideal role. To advance your skills, you need access to the highest caliber of online education technology that is delivered in a meaningful way. Here is where we come in. We partner with experts in education technology to deliver unique learning experiences that can be instructor-led or self- paced, supplemented with the necessary support for optimal results. By completing the coursework provided by these groups, candidates gain the ability to be marketed to recruiters and potential employers with an emphasis on acquired skills and performance, versus limited work history or listed resume experience. In the end, your journey of advanced education leads to higher pay, flexibility, and a better life.

Contact Information

Name: Zane Kanouse
Phone: (616) 974-2019