Top Skills Details1. 3-5 years previous experience in desktop support.
2. Demonstrated Customer Service Capabilities..
3. Ability to elevate and work with other IT departments (Assist with Various Server, or Security Projects)
* Perform post-resolution follow-ups to help requests.
* Assist with and resolve all help desk and desktop related tickets submitted to the Infrastructure team by the company through the ticketing system.
* Thorough documentation of issue resolution within the help desk ticket.
* Attention to detail when troubleshooting and interacting with users.
* Thorough troubleshooting and seeing to completion any issue assigned.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
complex problem solving
attention to detail
server (computer science)
issue tracking systems
The statistic has gone viral that there will be a talent shortage of 85.2M people by 2030. CareerCircle was founded in the spirit of finding solutions to address the pending skills gap versus falling victim to it. With so many capable people wanting to find employment and employers needing partners to achieve their goals, CareerCircle is here to provide a bridge.
At CareerCircle, we recognize that CareerskillingTM is the fastest path to improved performance and securing your ideal role. To advance your skills, you need access to the highest caliber of online education technology that is delivered in a meaningful way.
Here is where we come in.
We partner with experts in education technology to deliver unique learning experiences that can be instructor-led or self- paced, supplemented with the necessary support for optimal results. By completing the coursework provided by these groups, candidates gain the ability to be marketed to recruiters and potential employers with an emphasis on acquired skills and performance, versus limited work history or listed resume experience.
In the end, your journey of advanced education leads to higher pay, flexibility, and a better life.