Desktop Support Technician

Posted: 7/26/2019 5:03:34 PM

Job Snapshot

Location: Raleigh, NC, US
Posting ID: 6884198

Job Summary

Top Skills Details1. 3-5 years previous experience in desktop support.

2. Demonstrated Customer Service Capabilities..

3. Ability to elevate and work with other IT departments (Assist with Various Server, or Security Projects)

* Perform post-resolution follow-ups to help requests.
* Assist with and resolve all help desk and desktop related tickets submitted to the Infrastructure team by the company through the ticketing system.
* Thorough documentation of issue resolution within the help desk ticket.
* Attention to detail when troubleshooting and interacting with users.
* Thorough troubleshooting and seeing to completion any issue assigned.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.


customer service
help desk
information security
information technology
complex problem solving
attention to detail
server (computer science)
serving (food)
issue tracking systems
desktop support

About CareerCircle

The statistic has gone viral that there will be a talent shortage of 85.2M people by 2030. CareerCircle was founded in the spirit of finding solutions to address the pending skills gap versus falling victim to it. With so many capable people wanting to find employment and employers needing partners to achieve their goals, CareerCircle is here to provide a bridge.

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Contact Information

Name: Peter Pfister
Phone: (919) 760-1981