5+ years' experience with Sonicwall, Watchguard, or Cisco router / firewall deployment
The environments can vary in terms of size and complexity. As such, the pace and demands are much greater than an in-house IT position supporting one company. Previous MSP experience is strongly preferred.*
* Provide both reactive and proactive support of desktop, server, and network issues for our clients.
* Provide a high level of customer service with a positive attitude at all times
* Work reactive issues (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's)
* Pay close attention to detail while performing technically detailed tasks
* Deals effectively with stressful situations focusing on the best outcome for the Client
Working Knowledge Required:
* Server operating systems e.g., Windows Server 2012 R2 and later
* Workstation operating systems e.g., MAC, Windows 7 and later
* Workstation productivity / operations application administration e.g., Microsoft Office, QuickBooks, etc.
* Cloud Environment management e.g., AWS, Azure, etc.
* Enterprise email systems e.g., Microsoft Exchange, Google Suite, etc.
* Firewalls e.g., SonicWALL, Cisco ASA, etc.
* Switches e.g., VLAN, SNMP, STP, etc.
* Wireless e.g., Cisco/Meraki, Aerohive, etc.
* Enterprise Storage Area Network / NAS
2. 5+ years' experience with Microsoft Hyper-V virtual host / Hyper-V virtual guest server migration
3. 5+ years' experience Microsoft Exchange to Office 365 email migration
2+ out of 3 is fine
Additional Skills & QualificationsHelp
Mentis Group is looking for a technology professional to join our team of superstars as a Systems Engineer. This position is for a friendly, enthusiastic and ambitious individual with a strong desire to learn and grow, both technically and as a professional. Team players, only.
Support Engineers are strong in all the most common and popular desktop, networking, and server technologies. In addition to strong technical aptitudes, backed by at least 5 years of in the trenches experience, this person is a good communicator and a person who can manage well when the Client is in a pickle and really needs strong guidance. They are responsive and know the importance of communicating and meeting ETA's to Clients. They are able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows 7 and Windows 10 workstations, Windows Server, Exchange, IIS, Cisco and Sonicwall networking, VPN's, firewalls, backup systems and more.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
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server (computer science)
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