Field Support Representative (FSR)

Posted: 10/31/2019 7:25:28 PM

Job Snapshot

Location: Seattle, WA, US
Posting ID: 6992523

Job Summary



This position will be floating around to different mailroom locations on the Amazon campus. They will be covering the different locations on a needed basis as employees may be taking time off or there is a sudden spike in work volume from a location.

  • Assists new MS site implementation.
  • Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures.
  • Assists in the training of new and existing employees.
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
  • Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor.
  • In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
  • Processes all incoming and outgoing mail.
  • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
  • Filing and labeling of documents and other materials for storage and retrieval.
  • Shipping and Receiving, including the movement of boxes and or equipment.
  • Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite.
  • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
  • Performs basic troubleshooting on all equipment used within the RICOH Center.
  • Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
  • Manage all aspects of the RICOH Center in the absence of the Site Manager or Supervisor.
  • Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call.


MUST HAVES:
  • Previous customer service experience
  • Ability to step back from a stressful situation and handle it in a professional manner (de-escalation)
  • Ability to adapt to different environments
  • High School Diploma








About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Skills

mailroom
filing
sorting
storage (warehousing)
packaging and labeling
binding

About CareerCircle

The statistic has gone viral that there will be a talent shortage of 85.2M people by 2030. CareerCircle was founded in the spirit of finding solutions to address the pending skills gap versus falling victim to it. With so many capable people wanting to find employment and employers needing partners to achieve their goals, CareerCircle is here to provide a bridge.

At CareerCircle, we recognize that CareerskillingTM is the fastest path to improved performance and securing your ideal role. To advance your skills, you need access to the highest caliber of online education technology that is delivered in a meaningful way. Here is where we come in. We partner with experts in education technology to deliver unique learning experiences that can be instructor-led or self- paced, supplemented with the necessary support for optimal results. By completing the coursework provided by these groups, candidates gain the ability to be marketed to recruiters and potential employers with an emphasis on acquired skills and performance, versus limited work history or listed resume experience. In the end, your journey of advanced education leads to higher pay, flexibility, and a better life.

Contact Information

Name: Cindy Parker
Phone: (425) 305-3608