

2nd Level Desktop Support Candidate
TEKsystems
02/15/2021
Posting ID: JP-002017951
Our Client is seeking a Desktop Support candidate who can perform Level I, Level II, and Level III troubleshooting for Laptops, Desktops, Tablets, and mobile devices running on Windows 7/10 , iOS, and Android software. Candidate will be performing troubleshooting via phone, email, or face-to-face with end-users. This candidate will work first shift in Greensboro, NC and should possess a Bachelor’s degree preferable in Information Systems/Computer Science.
Key Roles/Responsibilities include but not limited to:
Strong Troubleshooting skills
PC Imaging – Windows deployment/updates
Active Directory/Group Policy experience
Data backups/System Monitoring
Mobile Router/Mobile device support/troubleshooting/configuration/administration
Cell Phone Management/Deployment
Server Configuration/Maintenance
Software installations/configurations/updates
Research, evaluate, implement new Projects/Products
Coordinate software licensing
AV Equipment knowledge
Training end users
Ability to multi-task and possess high initiative
Email resumes in the MS Word format with annual salary requirements to be considered. Drug and Background check will be administered upon offer.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.