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Work From Home Member Care Specialist



Posting ID: 7374535

Full Time
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Aerotek is currently hiring Work from Home Member Care Specialists for a local company in the Williamsport, PA area.

Job Duties:

  • Candidates will be responsible for working in member care.
  • Member care specialists receive inbound calls from customers seeking help with their service.

Daily Expectations:

  • log all caller information
  • speak to caller in engaging manner
  • fully resolve issue in a timely manner
  • make sure the caller feels respected, heard, and understood
  • must uphold company's high standard of customer service

Culture on calls:

  • Must have a warm phone voice and professional demeanor to help customers.
  • Need to be a great listener and have a desire to make a difference with customers on the calls

This is a Work from Home opportunity. The capabiity to work from home, i.e. Laptop and stable internet, are a must. Candidates must also be located in the Greater Williamsport Area.

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

Contact Information

Recruiter: Traxler, Andrew


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