Customer Service Representative
Posting ID: 7372744
Can recieve monthly bonus's up to $800+!
Receive a high volume of calls to coordinate non-emergency medical transportation needs for patients
Will take 60 - 100 inbound calls daily
Communicate with patients and providers to verify demographic information and document calls
Verify insurance and obtain authorizations
Stay up to date with health care plans, any changes in policies
Manages a network of transportation providers and provides the administrative infrastructure to authorize services and provide billing and claims payments.
Providing superior customer service to clients, efficient and accurate entering of all customer service requests into data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues.
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
Recruiter: Madison Goldstein