Customer Advocate II
Posting ID: 7306153
Now Hiring Customer Advocates!
This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.
Will start out as a remote work from home position.
*High School Diploma or GED.
*1 year customer service experience in a health care or health insurance environment.
*Experience in provider outreach, making decisions, and responding quickly to questions.
*Data entry and/or typing experience.
*Interpersonal, analytic, organizational and independent decision making skills.
*Clear and concise verbal and written communication skills.
*Medical records remote retrieval experience
*Experience with Microsoft suite
PREFERRED JOB REQUIREMENTS:
*1 years customer service experience.
*6 months data entry experience in an office environment.
*Experience working with health care providers
*Knowledge of medical terminology and anatomy.
*Referral preference given to applicants able to take and meet testing criteria.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Recruiter: Caroline Alavanja