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Membership Enrollment Specialist/Bilingual/Work From Home

Aerotek

11/26/2020

Posting ID: 7374890

Full Time
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JOB OPORTUNITY: PAY-(17-22$/hr)

1. Provides Level one support by answering incoming calls regarding Eligibility, Enrollment and Billing (EE&B) Questions
2. Collaborates with internal and external Bright Health Partners to resolve Level one E&B issues
3. Facilitates collection of outstanding premiums
4. Work with State-based exchange or Federal Facilitated Marketplace (FFM) to resolve Level one enrollment, premium
5. APTC/CSR disputes or discrepancies.
6. Participate in the discovery and resolution of root cause for recurring issues
7. Work with Members in grace period to resolve billing issues and/or collect outstanding premium
8. Ensure that all customer needs and problems are properly communicated and managed in a way that maintains great customer relationships

Contact Information

Recruiter: Sushmita Bhagat

Email: sbhagat@aerotek.com

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