Posting ID: JP-001981548
The End User Device Technician is a highly-visible member of the IT team who is knowledgable of hardware and software support to end users of computers, printers, mobile devices and related peripherals. Assists with life cycle technology refresh and net new technology provisioning and deployments of end user device technology in healthcare environment. Responsible for tagging technology equipment with asset tags, recording assets, imaging, updating, deploying and surplus of end user technology. Daily work schedule and location may vary depending on the needs.
Vocational or technical training or degree: Information Technology and 1 years or more of experience in End User Device Support. Additional years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement. Skills required: Communication to technical and nontechnical audiences (written and verbal); Technical knowledge software, hardware, network applications, desktop applications, Apple and Microsoft products; Time Management - adheres to deadlines; Customer Service; Ability to analyze, plan and resolve issues.
Top Skills Details:
This position is located in Warm Springs, GA
1. Desktop support and technician experience related to PC deployments and break/fix repair
2. Windows 7 to 10 upgrade experience and troubleshooting OS issues
3. Hardware support - break/fix support for Dell laptops and AV technical support (teleconferencing)
Additional Skills & Qualifications:
Customer facing role - need strong communication skills as they interact with all levels of the organization
Eager to learn and grow their IT career
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Leah McKee
Phone: (770) 522-1134