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WFH-ENTRY LEVEL CUSTOMER SUPPORT AGENTS NEEDED!!

Aerotek

10/15/2020

Posting ID: 7340616

Full time
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**Applicants must be local to Tempe, AZ area**

Hiring ASAP! - Remote Customer Support Agents (Entry Level)

Responsibilities:

  • The Customer Service agents will be solving general inbound cases via phone, email, or chat every day. When the customers have a question or account update the Agents will be 100% dedicated to them.
  • Agents will be assigned to one unique segment of our marketplace: customers, internal employees, and merchants.
  • Examples of support scenarios include general questions, payment questions, account questions, and entry-level technical support questions.
  • This is an entry level role, agents need to have great customer service personalities and willingness to learn new things.

Requirements:

  • At least 6 months of recent experience in any sort of customer service oriented role
  • Ability to commute in office (Tempe, Arizona) once COVID-19 subsides
  • Availability: we operate on a 24/7 basis. Applicants must have flexible availability to accommodate any assigned shift.
  • Technical abilities, type 40 wpm or more.
  • This is a 24 hr/365 day operation. A Representative, Marketplace Live Ops, will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business.

Location: Remote for time being, (Tempe, AZ for main office)

Pay Rate: 17.00 p/h

Duration: contract-to-hire (40 hour work week)

CONTACT VANESSA ASAP TO APPLY!

e. vyurong@ aerotek.com p. 510.214.1670




About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

Contact Information

Recruiter: Vanessa Yurong

Phone: (510) 214-1670

Email: vyurong@aerotek.com

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