Customer Service Technical Agent
Posting ID: 7332273
The Customer Service Agent position serves as a first point of contact for Company Clients from the State, District and School level. This position is responsible for providing professional, high level Customer Service, by delivering information/instruction and resolving process/technical related issues related to materials, test administration, reports, Client specific testing policy and personal computers as they relate to Company's applications. This position serves as a positive influence in a rapidly changing environment.
Top 3 Skills:
- 3-6 months on a help desk or experience working in a call-center environment
- High School Diploma/GED required, Technical Degree preferred
- Experience in MS Office Suite and experience working in a metric-based environment
Shift: Monday-Friday 8am-5pm
Location: Plymouth, MN
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
Recruiter: Lillian Johnson