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Customer Service Rep - Finance

Aerotek

11/26/2020

Posting ID: 7373209

Full Time
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IMMEDIATE CALL CENTER OPENINGS! If you're an enthusiastic, hardworking person with a drive to advance your career in an office setting, please apply!

Who we are: One of the largest and the oldest Financial Services holding company headquartered in Westborough, MA is looking to hire for their Customer Support Team.

Pay: $16.00 /hour (optional-unlimited overtime)

Job Overview:

  • The candidate will be responsible for providing quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Responding to any incoming phone calls from customers or clients
  • Coordinate and expedite customer inquiries to other departments for resolution
  • Under direct supervision, performs less complex operational tasks in a product or functional area, servicing all types of transactional requests which will be learned through 4 week conductive training period
  • Responding to customer inquiries in a timely manner and ensuring the customer is satisfied
  • Investigates and corrects errors in customer accounts
  • Responds to customers verbal and/or written inquiries

Qualifications:

  • 2+ years in a consistent customer service role
  • Strong attention to detail
  • Excellent attendance and reliability
  • Reliable transportation to and from Westborough, MA

Additional:

  • High School Diploma or GED provided for education verification (Required)
  • Contract-to-hire




About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

Contact Information

Recruiter: Crystal Zimmerman

Phone: (617) 535-3218

Email: crzimmerman@aerotek.com

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