Inbound Customer Service Rep. - Work Completely From Home
Posting ID: JP-001974554
For immediate consideration please email your full name, resume, and best contact information to-
Position: Customer Service Rep
Pay rate: $14/hr (50 cent - $1 raise upon being converted to a permanent employee)
Location: CARILLON PKWY SAINT PETERSBURG, FL 33716
Estimated Start Date: 01/28/2021
Duration: 5 month contract-to-hire (open possibility for extension/permanent employment)
Shift: M-F a shift between 9:00am – 7:00pm
Training: 4 to 6 weeks; M-F 8am – 5pm ((no time-off allowed during training)
- Inbound customer service calls regarding annuities, investments and life insurance policies
- This is a position handling 40-60 inbound calls from policy owners, significant others, etc. who have a need to change their information.
- Calls will vary from taking out a loan, changing information, changing beneficiaries, etc.
- Must be able to build rapport over the phone with customers.
- Data entry and multi-tasking on dual-screen monitors.
- At least 1-2 years customer service experience
- Knowledge of annuities/investments
- Strong job tenure (1-2 years in a position within the past 5 years)
- Great communication skills and strong computer skills
- Must pass typing and internet testing
- High school diploma/GED
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Lopez, Xavier