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Project/Program Manager I

Aerotek

10/15/2020

Posting ID: 7339070

Full time
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Title: Project/Program Manager I

Duration: 6 months

Job Description:

As a Program Manager you will:
* Work with strategic internal and external partners
* Monitor and action performance of partners
* Triage and problem solve incoming escalations from carriers and hosts
* Disseminate carrier access information
* Onboard new Access Points, including go-live notifications
* Publish daily/weekly metrics and maintain ongoing performance information
- Automate manual processes

Typical task breakdown and rhythm:
* Work with strategic internal and external partners
* Monitor and action performance of partners
* Triage and problem solve incoming escalations from carriers and hosts
* Disseminate carrier access information
* Onboard new Access Points, including go-live notifications
* Publish daily/weekly metrics and maintain ongoing performance information
* Automate manual processes

Required skills:
* Bachelor's degree in business, engineering, computer science, or equivalent
* Outstanding customer service
* Experience in customer service, business intelligence, product management or program/operations management
* Advanced experience using Microsoft Excel
- Intermediate experience with SQL
* A track record of delivering results
* Experience working in a fast paced environment with several competing demands

Preferred skills
* Lean Six Sigma certification
* Advanced experience with SQL
- Intermediate experience with Power BI
- Experience with Customer/Vendor facing roles
* PM experience and SQL experience is valued

Must Haves:
-Intermediate experience with SQL - 2 years professional experience
-Advanced experience using Microsoft Excel and driving metrics - 2+ years
-Experience in customer service, business intelligence, product management or program/operations management with a focus on vendor facing roles




About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

Contact Information

Recruiter: Jordan Zimmerman

Email: jzimmerman@aerotek.com

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