Lead Nurture Associate
CareerCircle
Posted Friday, February 20, 2026
Posting ID: cb053a25-5e77-4375-bf51-43e63b4edf9d-1771599181
This is a contract role supporting Pearson Education. Pearson is partnering with Allegis Global Solutions and TalentBurst Connect to fill these positions through 2026. If selected, you will be employed by TalentBurst Connect and assigned to support Pearson Education. We look forward to reviewing your application
This is a remote, temporary role, ranging from hire date April 27th, 2026 through approximately September 30th, 2026.
Our operation is open 7 days per week, and candidates must be available to work evenings and at least one weekend day. Hours & schedule for the role may vary based on business need between 9am-11pm Eastern Time.
You will:
• Communicate value, features, and benefits of the Connections Academy schools, while ensuring parents understand the expectations of a virtual school experience
• Help encourage qualified families to apply for enrollment for their child, and serve as the primary point of contact for families interested in beginning the process of enrolling
• Answer inbound questions via phone, email, chat, and SMS
• Drive outbound phone calls, emails, chats, and SMS to drive pipeline application goals
• Share program benefits and next steps in a consultative, non-salesy way while also helping to drive applications
• Build rapport, understand family needs, and provide timely, helpful follow-up
• Track outreach and outcomes accurately in internal systems
• Convert interest into applications
You are:
• Flexible, adaptive, and able to positively support families, students, and caretakers
• Able to take direction quickly and learn new procedures, processes, and products
• Able to use a variety of customer service and sales tools, software, and systems to effectively manage customer interactions
• Skilled at multi-tasking in a fast-paced, high-volume environment
• Reliable, professional, and empathetic
• Comfortable working remotely and independently in a structured environment
• Believe in a culture of continuous improvement supporting enrollment goals
• Able to adhere to company attendance policy and work flexible hours between 9am-11pm Eastern Time, including at least one weekend day and potentially late shifts when needed
You have :
• A Bachelor’s degree or equivalent work experience
• 1+ year of consultative, sales, customer service, advising, or support experience required
• Excellent verbal and written communication skills
• Strong listening skills and emotional intelligence
• Ability to explain complex information clearly and patiently
• Experience navigating websites, browsers, and systems, often using multiple tabs, screens, and systems concurrently with strong typing skills
• Comfort using Windows computer/operating system
• Calm, empathetic approach when supporting families under stress
• Familiarity with education and the public-school system a strong plus
• Remote experience preferred
Compensation:
The pay for this temporary role is $20 per hour, with potential for over-time and opportunities for full-time work. Compensation may be adjusted based on experience and geographic location.
Remote