Leadership
Management
Data Entry
Coordinating
Supply Chain
Communication
Presentations
Systems Design
Detail Oriented
Self-Motivation
Problem Solving
Reporting Tools
Data Processing
Business Process
Microsoft Office
Microsoft Access
Web Applications
Technical Support
Project Management
Strategic Planning
Process Improvement
Systems Integration
Information Sharing
Reporting Solutions
Reporting Processes
Software Development
Operational Efficiency
Field Service Management
Ability To Meet Deadlines
Active Server Pages (ASP)
SQL (Programming Language)
Verbal Communication Skills
Visual Basic For Applications
HyperText Markup Language (HTML)
Troubleshooting (Problem Solving)
JavaScript (Programming Language)
At least 5 years
Posted 15 days ago
Description:
Senior Analyst, Strategic Planning
Position Profile
This role leads software development efforts for large-scale, complex web technology and data-processing initiatives. The position is responsible for delivering projects on time, within budget, and aligned with targeted business outcomes.
This includes partnering with process owners, functional leaders, and cross-functional teams to analyze data, improve business processes, and drive operational efficiency. The role also applies project management and process improvement methodologies to plan, execute, and monitor initiatives.
In addition to project leadership, this position provides subject-matter expertise in supply chain processes and systems, supporting both process improvement teams and broader operational functions.
Key Responsibilities Strategic & Project Leadership
This role leads software development efforts for large-scale, complex web technology and data-processing initiatives. The position is responsible for delivering projects on time, within budget, and aligned with targeted business outcomes.
This includes partnering with process owners, functional leaders, and cross-functional teams to analyze data, improve business processes, and drive operational efficiency. The role also applies project management and process improvement methodologies to plan, execute, and monitor initiatives.
In addition to project leadership, this position provides subject-matter expertise in supply chain processes and systems, supporting both process improvement teams and broader operational functions.
Key Responsibilities Strategic & Project Leadership
- Drive the successful execution of complex business initiatives and programs
- Lead development of enterprise and business unit strategic plans
- Manage cross-enterprise initiatives and ensure alignment with organizational goals
- Provide project management, analysis, reporting, and presentations to senior leadership
- Partner with senior leaders to scope and execute strategic initiatives end-to-end, delivering measurable outcomes
- Identify, develop, and maintain performance benchmarks
- Analyze business needs and recommend operational and process improvements
- Ensure visibility of performance gaps to headquarters and regional leadership
- Identify improvement opportunities and lead solution development and implementation
- Enhance reporting tools through standardization, best practices, and technology improvements
- Design and implement efficient information-sharing and reporting processes
- Develop and maintain web-based reporting systems and tools
- Ensure accurate and timely delivery of reporting to management teams
- Support development of next-generation applications (e.g., reporting systems, training platforms)
- Provide technical support for system design, configuration, testing, and implementation
- Build strong relationships with executives, peers, and cross-functional teams
- Support Dealer Services Management and Technical Support teams in a matrix environment
- Contribute to corporate and divisional programs and initiatives
- Participate in or lead project teams as needed
- Provide technical expertise for complex systems and applications
- Plan, test, configure, tune, and deploy web applications
- Support system integration and ongoing enhancements
- Troubleshoot and maintain application and server environments
- Bachelor's degree or equivalent professional experience
- 5+ years of field service management or related experience (preferred)
- Proven project management experience
- Proficiency in web page design and development
- Strong experience with Microsoft Office (including Access or similar database tools)
- Working knowledge of:
- JavaScript, ASP, VBA, HTML
- Oracle and SQL Server
- SQL programming
- Experience with web-based reporting solutions
- Ability to configure, maintain, and troubleshoot IIS servers
- Excellent written and verbal communication skills
- Strong attention to detail with a commitment to accuracy
- Self-motivated with strong organizational and problem-solving skills
- Ability to analyze complex issues, identify root causes, and recommend solutions
- Capable of working independently and meeting deadlines
- Adaptable to changing priorities and new information
- Strong presentation skills with the ability to communicate insights to various audiences
- Office-based environment with standard lighting, temperature, and noise levels
- Significant time spent working at a computer
- Regular exposure to tight deadlines and workload pressures, particularly during reporting cycles
- Physical activities may include walking, standing, bending, and lifting light materials
- Requires consistent hand-eye coordination for computer-based tasks and data entry
Posting ID: 300008061025465
