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Windows 10 Desktop Support Technician - 1st Shift

TEKsystems

Posted Monday, June 30, 2025

Posting ID: JP-005381625

Washington D.C.,
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Working 100% onsite in the Georgetown area


Top Skills - Must Haves

  • Hardware / Software troubleshooting and support
  • Windows 10

Top Skills' Details:

1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.

2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment

3. Customer Service Experience

Must be or willing to get fully vaccinated per client requirements.


Job Description


o Incidents – Software break/fix

o IMACs – Installation of software, machine upgrades, etc.

o Refresh

o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers

o Basic experience with Active Directory

o Experience with Windows 10 and Microsoft Office

o Experience with Deskside support in a hospital environment a plus

o Experience with ServiceNow- PREFERRED NOT REQUIRED

o Experience with LogMeIn

o Ticketing System is ServiceNow

o Tech walk-up bar at staffed locations

Compensation:$24

Contact Information

Recruiter: Brian Fellers

Phone: (913) 982-4972

Email: bfellers@teksystems.com

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Site
Customer Service
Troubleshooting (Problem Solving)
Desktop Support
ServiceNow
Issue Tracking
Peripheral Devices
Microsoft Windows 10
Local Area Networks
Barcoding
Deskside Support
Dragon Dictation

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