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Customer Service Representative
Aston Carter
Posted Monday, July 17, 2023
Posting ID: JP-003908038
Canton, OH 44718
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Description:
Monday-Friday 8am-4:30pm
-Will be handling inbound calls from schools that utilize the software
-The summer/fall experience peak call volumes due to new school years starting
-Answer questions around how to generate reports for transactions
-Talk with customers who are confused with how to utilize the software
-Field calls about update pricing within the system for various products or programs
-Run tickets about any technical glitches with the software
-Majority of calls will be regarding questions for the POS systems (especially in schools who this is their first year using the software)
Contact Information
Email: jmackenz@astoncarter.com
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Sitecall center
customer service
customer support
data entry
inbound call
microsoft office
software