Sensory Kitchen Operations Manager - Member's Mark

Position Summary...

What you'll do...
About the Team
At Sam's Club, the Member's Mark team is dedicated to creating exceptional products and experiences for our members. The Sensory Operations team plays a key role in ensuring quality, consistency, and operational excellence through rigorous sensory testing and test kitchen management.
As the Sensory Kitchen Operations Manager , you'll help ensure our test kitchens operate efficiently and safely supporting innovation that directly impacts the products our members love.

You'll Sweep Us Off Your Feet If...

• You thrive in a hands-on, fast-paced environment and take pride in maintaining an organized, efficient operation.

• You're detail-oriented and proactive- anticipating needs before they arise and ensuring smooth coordination between multiple teams.

• You're passionate about food quality, process improvement, and supporting innovation through operational excellence.

• You collaborate well with cross-functional partners, from sensory analysts to product developers, and bring a can-do" attitude to every task.

You'll Make an Impact By...

• Ensuring that sensory testing, kitchen operations, and logistics run seamlessly to support Member's Mark product development.

• Maintaining high standards of food safety, cleanliness, and organization across all testing areas.

• Streamlining communication between suppliers, PD teams, and the Sensory Operations group to improve workflow and efficiency.

• Contributing to a collaborative, service-oriented culture that helps the team deliver high-quality results for our members.

What You'll Do:
Core Responsibilities

• Receive deliveries from suppliers and PMDC between 8:00 a.m. - 4:00 p.m. Monday-Thursday, and 8:00 a.m. - 3:00 p.m. Friday.

• Track supplier and freight deliveries using the Sample Room Delivery Tracker.

• Manage freight activities, including receiving, unboxing, and organizing materials.

• Label incoming products and maintain accurate sample identification.

• Coordinate outbound sample shipments through the Mail Room, collaborating with PD and PMDC as needed.

Facility and Equipment Maintenance

• Maintain cleanliness and organization of cooler, freezer, and ambient storage areas.

• Remind PD and Merchant teams of scheduled cooler/freezer cleanouts.

• Record and monitor temperatures across all storage units.

• Ensure dishwashers and sinks are operating properly and stocked with required soap and sanitizer.

• Submit and manage facility service requests for the Test Kitchen and kitchenette areas.

• Coordinate with Facilities and Maintenance teams on equipment deliveries, installations, and construction projects.

• Order and track basic kitchen supplies to maintain stock levels.

• Keep kitchenette spaces tidy and stocked with necessary items.

Supplier and Procurement Management

• Serve as the primary contact for supplier interactions within the Sensory Kitchen.

• Provide receiving door coverage as needed, including signage and staffing coordination.

• Order routine supplies, including plates, utensils, napkins, containers, and cleaning chemicals.

Testing and Daily Operations

• Manage daily operations between 7:00 a.m. and 4:00 p.m., with occasional schedule flexibility.

• Coordinate sensory testing for large equipment used in Clubs (e.g., Combotherm ovens, meat slicers, Henny Penny fryers).

• Perform setup tasks such as unloading dishes, checking emails, assisting with labeling, and preparing for testing or IHUT sessions.

• Label materials for testing (cups, containers, plates, etc.) as needed.

• Conduct monthly reviews of supplies and chemicals to ensure adequate stock.

• Support dry, cooler, and freezer storage organization in collaboration with PD teams.

• Assist with live event setup and coordination.

Minimum Qualifications

• Associate's degree.

• 5+ years of experience in food operations, culinary management, sensory testing, or project management.

• Ability to lift up to 50 lbs.

• Experience providing excellent customer service.

• Strong organizational and communication skills .

• Ability to multitask in a fast-paced environment.

• Experience coordinating logistics , deliveries, or facility operations.

• Proficiency with Microsoft Office and basic data tracking tools (e.g., Excel, SharePoint).

• A proactive, Here to help" attitude.

Preferred Qualifications

• Bachelor's degree.

• Experience in sensory science operations.

• Familiarity with HACCP, ServSafe , or other food safety protocols.

Benefits & Culture
At Sam's Club, we offer competitive pay, comprehensive benefits, and opportunities for growth within Walmart's global network. We value teamwork, innovation, and a member-first mindset that fuels our commitment to excellence.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor's degree in Business, Finance, Computer Science, or related field OR 2 years' experience in project management, business, operations,
or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data Analytics

Masters: Business
-, Six Sigma - Certification

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.