Medical Customer Service Representative - No Interview - Phoenix, Arizona | CareerCircle
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Medical Customer Service Representative - No Interview

Aston Carter


Posting ID: JP-002660684

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Phoenix, Arizona
Full Time
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Job Description

• Respond to telephone inquiries from existing customer regarding supply re-orders for all of the products

• Conduct follow up calls with physician offices, hospitals, patients, and insurance companies

• Research websites for insurance eligibility and effective dates, diagnosis codes, and any other information

• Input patient information and orders into internal system

• Consult with clinical staff to determine the best method for providing services.

• Assist patients with the selection of equipment, supplies, and services.

• Process orders by preparing all appropriate paperwork.

• Assure the distribution of paperwork to appropriate personnel to facilitate delivery, timely billing and any necessary clinical follow-up.

• Complete and inputs all relevant information obtained from patient referral sources into the computer system.

• Contact patients to inform them of any patient payment requirements, determination of best delivery method and instructions for receiving delivery.

• Identify referral source problems and coordinates appropriate corrective action as necessary.

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Christian Reyes

Phone: (623) 259-2717


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