Customer Service Specialist - Hybrid/remote - Tempe, Arizona | CareerCircle
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Customer Service Specialist - Hybrid/remote

Aston Carter

02/21/2022

Posting ID: JP-002659775

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Tempe, Arizona
Full Time
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Aston Carter is seeking individuals for a great opportunity within a large heath insurance company in Tempe, Arizona. The call center/customer service specialist is to interact with customers to provide information in response to inquiries about products, services and to handle and resolve complaints.

 

Qualified candidates will have the following:

High School Diploma or GED required

1-2 years customer service-related experience required

Bilingual preferred

**MUST be fully vaccinated**

 

Successful Candidates:

Good verbal and written communication skills

Attention to detail

Customer service skills and interpersonal skills

Ability to work independently and manage one’s time.

Ability to accurately document and record customer/client information.

Previous experience with computer applications, such as MS Outlook or data entry software.

 

Growth Opportunity

The position that is a true contract-to-perm opportunity. This

company offers tremendous growth opportunities for motivated individuals. There

are several leaders in this area who have worked their way up from this

position over the years and they are hoping to expand their pipeline of future

leaders. This is also a very fun, inclusive and collaborative environment. The

entire department is made up of people who truly want to help customers,

develop new hires and continue to improve the company reputation in the market

with each customer interaction.

 

Training & Onboarding:

Extensive training is provided by some of the best trainers in the company. Training is 45 days long ON-SITE and have the option to go hybrid / remote after training. Training is interactive, fun and inclusive.

 

Application Process:

Once your application is submitted, you will be put in contact

with one of our recruiting partners who will speak with you over the phone or

video. They will get to know you more, ask several interview questions and

discuss this opportunity in more detail. After that conversation, there would

be a final phone interview with the hiring leaders in this department. Aston

Carter will help prepare you for success for that interview as well.

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Aryana Kaypour

Phone: +12144142467

Email: akaypour@astoncarter.com

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