$21/HR $25/HR For Bilingual Candidates! Customer Service Experience Required! - Tempe, Arizona | CareerCircle
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$21/HR $25/HR For Bilingual Candidates! Customer Service Experience Required!

Aston Carter

02/21/2022

Posting ID: JP-002661310

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Tempe, Arizona
Full Time
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JOB DESCRIPTION:

The Customer Service

Representative role is 90% inbound calls and 10% outbound calls.

Representatives will be taking up to 80 calls a day – calls are monitored on

both quality, and accuracy.

DIFFERENT QUEUES:

  • Medicare Part D: Taking calls from members that have Medicare Part D, answering questions regarding prior authorizations, co-pays and general medication questions. Requires great customer service skills, compassion, and patience.
  • Member: Taking calls from members from many different insurance companies regarding genera pharmacy questions - co-pays, prior authorizations, etc...
  • Physician/Pharmacy: Taking calls from pharmacies and physicians. Must have the ability to be professional and have an understanding of pharmaceuticals, coverage, etc..

 

Location: 8150 S Kyrene

Rd  Tempe, AZ 85284 (100% in office work)

 

Pay: $21/hr for non bilingual, $25/hr for bilingual

Start Date: 3/14

Schedule: Must have open availability Mon-Sun between the hours of 5am-10pm

  • 5x8 schedules –will chose schedule preferences based off of 12 hour schedule blocks

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: David Gall

Phone: +16232592769

Email: dgall@astoncarter.com

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