CUSTOMER SERVICE SPECIALIST-HYBRID/REMOTE
Posting ID: JP-002660630
Aston Carter is seeking individuals for a great opportunity within a large heath insurance company in Tempe, Arizona. The call center/customer service specialist is to interact with customers to provide information in response to inquiries about products, services and to handle and resolve complaints.
Qualified candidates will have the following:
High School Diploma or GED required
1-2 years customer service-related experience required
**MUST be fully vaccinated**
Good verbal and written communication skills
Attention to detail
Customer service skills and interpersonal skills
Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as MS Outlook or data entry software.
The position that is a true contract-to-perm opportunity. This
company offers tremendous growth opportunities for motivated individuals. There
are several leaders in this area who have worked their way up from this
position over the years and they are hoping to expand their pipeline of future
leaders. This is also a very fun, inclusive and collaborative environment. The
entire department is made up of people who truly want to help customers,
develop new hires and continue to improve the company reputation in the market
with each customer interaction.
Training & Onboarding:
Extensive training is provided by some of the best trainers in the company. Training is 45 days long ON-SITE and have the option to go hybrid / remote after training. Training is interactive, fun and inclusive.
Once your application is submitted, you will be put in contact
with one of our recruiting partners who will speak with you over the phone or
video. They will get to know you more, ask several interview questions and
discuss this opportunity in more detail. After that conversation, there would
be a final phone interview with the hiring leaders in this department. Aston
Carter will help prepare you for success for that interview as well.
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Aryana Kaypour