Desktop Support Technician - Fort Smith, Arkansas | CareerCircle
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Desktop Support Technician



Posting ID: JP-002660900

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Fort Smith, Arkansas
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TEKsystems is looking for Desktop Support technician for one of our top clients in the Fort Smith area. They offer stability, growth, updated technology and more. This role will interview this week. See the top skills & job description below.

Top Skills

1) Collaborative team experience providing desk side and remote support for hardware/software issues for minimum 1000 end users

2) Minimum 3 yr of troubleshooting MS Win 7/10, MS Office

3) Experience with desktop workstation set-ups;

Job Duties:

- Individual will be knowledgeable of all current Windows operating systems. (Windows 7/10 skills)

- Basic Windows troubleshooting will be involved.

- Execute service delivery by performing: Remote support, primarily responding to trouble tickets over the phone

- Coordinates with Client End User on expectations and availability to conduct Managed Client Services.

- Identifies potential issues that could adversely impact End User experience and follows through on action steps.

- Utilizes advanced tools / technical knowledge to remediate customer problems and conduct scheduled installs.

PREFERRED SKILLS: - Dell/A+ Certification - Windows 10 experience - Dell hardware experience - Novell support experience

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072


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