Job Title: IMMEDIATE Shipper Support (RGM)

Job Description

On a day-to-day basis, you will act as a Remote Gate Agent supporting thousands of drivers across the country using two-way audio/video communication to verify and identify any necessary specifications on trucks and processes. You will coordinate, communicate, and provide updates daily to all parties involved in the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers. We seek candidates who are extremely detail-oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy. You will handle all gate operations, allowing onsite associates to focus on daily operations. You will speak to roughly 200 drivers a day, so excellent and clear communication is a must.

Hard Skills

• Tech Savvy

Soft Skills

• Attitude & Aptitude
• Great customer skills/awareness

Job Type

This is a Contract-to-Hire position with a duration of 4 Month(s).

Work Site

This is a fully on-site position in Tempe, Arizona.

Work Environment

Training is in person/on site for 3 weeks (M-F), 8am - 4:30pm. After training, you will transition into your production role. Office Location: 8600 South Science Drive, Tempe, AZ. Hours/Schedule: 6:00am - 2:30pm and 8:30am - 5:00pm after training is completed. Onsite 5 days per week; no WFH or Hybrid. OT will be necessary October through December. Must be able/open to working Holidays. Shift patterns: Thurs - Mon, Fri - Tues, Sat - Wed, Wed - Sun, or M-F (M-F may be very limited, so we seek people with the ability to work both weekend days).