Operations Coordinator

Description:

Operations Coordinator position is not an office operations position. Candidates with operations experience in the cruise industry or experience in management and fleet movement will have an easy grasp on what our Operations Coordinators do. . Works to a set Calendar of tasks for day-to-day operations. . Maintains hotel blocks and releases and requests space, including extra nights, and upgrades. . Runs reports. . Creates accurate manifests to convey appropriate “cruise” information and sends to necessary suppliers, utilizing the reservation system. . Confirms services with ground suppliers through monthly updating of passenger numbers. . Maintains costing sheets per departure for costing control. . Generates, compiles, packages, and sends customer final documents. . Works with the Group department to ensure all groups run smoothly. . Coordinates any requests for custom services, in a timely manner and quote pricing to the end user. . Answer operations questions from the Reservations (Group and Free Independent Traveler (FIT)) department. . Works with the Air department to ensure air tickets are issued in time and accurately. . Negotiates with suppliers for contracted and custom services. . Validates online tour selection menu for each cruise.

Skills:

Operation, Microsoft office, analytical skill, problem management, microsoft excel, adaptability, Customer support, Administrative support, vendor management, vendor relations, Customer service, Logistics, Data entry, Email, negotiation skills, negotiation and communication skills, negotiation and interpersonal skills, Multi tasking

Top Skills Details:

Operation,Microsoft office,analytical skill,problem management,microsoft excel,adaptability,Customer support,Administrative support,vendor management,vendor relations

Additional Skills & Qualifications:

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experience.

Experience Level:

Intermediate Level