Epic Analyst- Behavioral Health

Description:

We are looking for an Epic Analyst for their Behavioral Health team

Must be Ambulatory or ASAP certified and have experience with build and support.

Duties include:

Principal Responsibilities:

• Coordinates and provides initial and follow-up training to customers, working with the analyst team to clarify workflow, and then creating training curriculum.

• Develops and maintains training environments and materials, and provides role-based education (classroom setting, handouts, e-learning, etc.)

• Responds to training requests, documentation requests, and Service Desk tickets assigned to Training, scheduling training and providing training resources in a timely manner.

• Participation in testing and workflow validation efforts.

• Participate with clinical stakeholders in work groups to discuss opportunities for greater system utilization and enhancements.

In addition to the minimum qualifications found in the job specification, the following additional qualifications are particular for this position:

• Ambulatory or ASAP certified

• Epic build experience required

• Experience triaging and supporting Epic Ambulatory or ASAP; preferably both

• Excellent documentation, communication, interpersonal, and strong organizational skills

• Excellent analytical and problem solving skills

• Knowledge of medical terminology

• Ability to prioritize and manage multiple projects and tasks

Preferred Qualifications: The following skills and experience are not necessary, but would be preferred.

• Prior Epic employee desired

• Clinical experience (i.e., RN, etc.) desirable, but not required

• Certifications or credentials for other Epic applications a plus

• Solid understanding of processes/procedures and workflow within a hospital/clinical/health plan setting

• Military experience a plus. County awards preference for military veterans

o  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

§ Medical, dental & vision 

§ Critical Illness, Accident, and Hospital 

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§ Short and long-term disability 

§ Health Spending Account (HSA) 

§ Transportation benefits 

§ Employee Assistance Program 

§ Time Off/Leave (PTO, Vacation or Sick Leave)