Customer Experience Representative

• Meeting Coordination: Help schedule and plan meetings, including logistics.

• Order Forms and Catalogs: Keep order forms and catalogs up to date.

• Sourcing for new products.

• Purchase Orders: Gather necessary documentation, draft, and submit purchase orders.

• Order Tracking: Track approval, execution, delivery, and payment of purchase orders.

• Budget Management: Ensure products fit within the given budgets.

• Vendor Compliance: Verify that vendors meet legal requirements.

• Logistics Coordination: Work with the logistics team and vendors to ensure compliance with country requirements and proper documentation.

• Order Fulfillment: Review order forms to determine the best way to fulfill orders.

• Check Requests: Draft and submit requests for payment for services.

• Invoice Management: Submit and follow up on purchase order invoices to ensure timely vendor payment.

• Reporting: Update and maintain various reports (e.g., inventory, dealer loaders).

Qualifications

• 2+ years of administrative assistant or customer support experience
• Proficient in Microsoft Office Suite
• Excellent written and verbal communication skills
• Data entry, order processing, attention to details
• High School Diploma required