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Service Project Manager - Mobility Customer Service


Posted Friday, May 5, 2023

Posting ID: 563156115796960

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Sacramento, CA
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Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions - from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization - we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us - and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking a Project Manager to support the vehicle contract services product line with Customer Service. As a project manager, you will expand and improve the current service vision for these products and develop an ongoing strategy of service improvement, product sales growth, contract execution, and contract management. The project manager will analyze market and competitive conditions to strike a clear path toward the business value of partnering with Siemens and move the offering to the next level of growth and success.

What your day-to-day will look like:
  • Manage the products, solutions, and/or services assigned with full responsibility for the results, including definition of customer and market requirements, growth & profit strategies, business planning, road mapping, resource planning, and execution,
  • Establish, develop, and manage or synchronize a relevant cross functional team vital to support the business goals of the product and services,
  • Co-create and collaborate on project standard processes with other project managers and management,
  • Build, develop, and refine relevant performance metrics based on contracted service obligations,
  • Create long and short-term order and sales forecasts and analysis for management,
  • Develop execution plans for contract products and services, negotiate solutions with customers, and work on bid development teams.
  • Develop and deliver monthly project reports, customer progress reports, customer change proposals, and presentations to management and internal / external customers.

To thrive in this role, you have:
  • Bachelor's degree or High School Diploma/GED with a minimum of 2 years of relevant project management experience. In lieu of Bachelor's degree, a combination of education and Siemens relevant work experience will be considered,
  • Proficient Microsoft Office skills,
  • Well demonstrated verbal and written communication and presentation skills,
  • Ability to travel up to 25%,
  • Setting you apart from others would be a Bachelor's degree with 2+ years of project management experience with PMP certification, experience with SAP and rail industry experience.

Why you'll love working for Siemens!
  • Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1!
  • We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
  • We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
  • We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
  • Solve the world's most significant problems - Be part of exciting and innovative projects.
  • Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
  • Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: . The base salary range for this position in Sacramento, California is $72,030-$118,300. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.




Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

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California residents have the right to receive additional notices about their personal information. To learn more, click here .

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