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Member Outreach CSR-- Healthcare (17/ Hr)

Aerotek

06/25/2021

Posting ID: JP-002180864

Full Time
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Seeking a detail-oriented Member Outreach Representative interested in the healthcare industry! (REMOTE role-- must reside in California)


Qualifications:

  • 2+ years of recent customer service experience, call center preferred
  • Administrative/ office/ clerical experience
  • Strong job tenure, 1+ year in each role
  • Proficiency with computers; basic Excel knowledge
  • Healthcare industry experience a plus!

Job Description:

  • Responsible for acquiring medical records from provider offices for purposes of risk adjustment coding and data submission to the Centers for Medicare & Medicaid Services (CMS).
  • Send communications via fax and email to provider offices and conduct timely follow-up until providers, hospitals, and vendors have complied.
  • Document medical record retrieval activities in systems and ensure documentation is complete and detailed.
  • Respond to and resolves various customer inquiries via telephone and responds to provider, hospital and medical record vendor queries accurately and consistently.
  • Assist in scheduling and coordinating team activities

Pay: 17/ hr

Schedule: Mon - Fri, Day shift

Location: Remote-- must reside in California


FOR IMMEDIATE CONSIDERATION, PLEASE INQUIRE VIA EMAIL AND SEND AN UPDATED RESUME TO eevans3@aerotek.com.


Contact Information

Recruiter: Eric Evans

Phone: (916) 431-3907

Email: eevans3@astoncarter.com

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