Customer Service Representative - HYBRID - Concord, California | CareerCircle
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Customer Service Representative - HYBRID

Aston Carter

02/22/2022

Posting ID: JP-002662029

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Concord, California
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HIRING CSR's ASAP!!!!!

Description:

Position Summary:

Handle and bring to resolution, inquires from customers regarding service, billing,

technical assistance, procedures, or any facet of a customers account.

Manage outgoing phone calls and customer requests

6 In Office positions & 4 Hybrid (3 days in office)

Sun-Tues in office and Wed-Thurs at home.

Mon-Tues at home and Wed-Fri in office.

Skills:

customer service, technical support, call center, answer phones, salesforce, data entry

Top Skills Details:

customer service, technical support, call center, answer phones, salesforce, data entry

Additional Skills & Qualifications:

Experience 6 months minimum experience in customer service- telephone answering skills preferred. -Must have experience multi tasking (using computers while talking to customers) Education High School diploma or equivalent required.The hybrid schedules will be based on performance, meaning if their stats are great to excellent, their likelihood of being in office on any given week/month will be 0-1 day per week.

If they are not hitting most goals, but not consistently, they may be required to come in 1-3 days per week.

If they are not hitting most of their goals consistently they may be required to work in office 3-5 days per week.

If they simply not hitting goals, like ever or barely, they will need to be in office 5 days a week until they improve for one full month consistently.

Experience Level:

Entry Level

Please email me at kmoniz@astoncarter.com and or call me at 925-983-3302!!!!!!!!!!!!!

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Kayla Moniz

Phone: +19259833302

Email: kmoniz@astoncarter.com

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