Credit And Collections Representative

We are hiring for a Accounts Receivable Specialist to conduct B2B collections and AR tasks. The candidate must be available to go onsite 5 days a week.

Job Description:

• Make routine collection calls and send collection letters.
• Apply daily customer payments in the form of checks, credit card, or ACH payments.
• Apply deposits to valid customer invoices.
• Respond to customer requests.
• Follow up on successful e-mailing of customer invoices.
• Coordinate pending credits with Customer Service and Billing departments.
• Notify Billing and Customer Service of incorrect billing addresses/PO issues and makes sure the problem is corrected.
• Attend A/R Over 90 days meeting.
• Contacts Field Supervisors, Customer Service or General Manager with service issues that are causing collection problems.
• Process Credit Hold status and report this to Management. Process Do Not Service Report and distribute to Sales Department.
• Runs credit reports by request, orders annual Dun & Bradstreet renewal.
• Coordinate initial account set up with appropriate staff. Screen customers who request electronic payment to only those who provide remittance detail.
• Make daily credit decisions with Engineering and Customer Service departments.
• Make requests for Preliminary Notices for construction jobs. Provide preliminary info requested by C & L suppliers.
• Monitor customer issues with PO Required
• Troubleshoot billing or payment problems across multiple billing platforms like Ariba, Proliance, and others.
• Respond to bankruptcy letters, file bankruptcy claims.
• Make decisions to Lien or send to collections. Coordinate perfecting the mechanics’ lien with attorney. Send Demand Letters to Customers. Negotiate final account settlements, usually with input from Upper Management.

Skills & Qualifications:

• Microsoft excel
• Ascent ERP
• Industrial background

Apply Now for more information!