Posting ID: JP-002178861
Opening: Care Coordinator
Industry: Healthcare Administration
Location: 100% Remote ; work equipment will be mailed to you
Pay: $18-$19/hr English only ; $19-$20/hr for bilingual in Spanish
Duration: 10 weeks ; once that is done you will be considered for another project with the same company
Start Date: June 28th - flexible start dates
Conducts telephonic outreach to SNP members to perform initial and annual health screenings, also known as Health Risk Assessments (HRAs)
Documents HRA information in the care management system during the phone call with the member and/or caregiver and documents all corresponding information or notes per department policy.
Makes outbound calls to members based on identified health interventions or quality initiatives. Encourages and provides assistance to member who may encounter obstacles to seeking care.
Uses pre-defined criteria to refer cases to care coordinator and/or care management based on HRA responses. Referrals made to internal resources or Provider Organization Care Management Programs as needed.
Collaborates with Provider Organizations to gather SNP eligibility verification and documents in the case management system.
Medical, Medicare, Healthcare, Insurance, Eligibility, Authorizations
Additional Skills & Qualifications:
Bachelor's Degree preferred. High School Diploma/GED required
2+ years of customer service experience, healthcare experience required
Demonstrate knowledge of assessment, health and functional problems of older adults and managed care
Recruiter: Irania Martinez
Phone: (310) 800-9112