Healthcare Customer Service Rep
Posting ID: JP-002665343
THIS POSITION IS IN OFFICE. PREVIOUS HEALTHCARE ADMIN EXPERIENCE REQUIRED.
• Answer phones and provide information to callers; Take messages and route calls as appropriate.
• Understand the organization and help navigate patients through it.
• Maintain office appearance on a daily basis.
• Schedule appointments.
• Copy and shred as directed
• Remind patients of upcoming appointments.
• May perform closing duties.
• Facilitate new patient registration.
• Receive and process fees or credit card payments prior to client appointments.
• Determine client/patient eligibility.
• Other duties as assigned.
Additional Skills & Qualifications:
Experience with NextGen or other electronic health records (EHR)/EMR.
Computer (PC) literate in Microsoft Word, Excel, Powerpoint, Outlook email and database software.
Knowledge of community resources including Medicare, Medi-Cal, Supplemental Security Income (SSI) and the county’s General Assistance Program preferred.
Demonstrated commitment to the provision of services for the underserved and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins; disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
Assist and support the Center/Department/Program to meet standards of High Reliability.
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Maxwell Pasion-Gonzales